Skip to content
Beirut Tales

FAQ

How long does delivery take?+

Orders within Beirut arrive within 1-2 business days, and other Lebanese regions within 2-4 business days. International shipping usually takes 7-14 business days depending on destination.

Is cash on delivery available?+

Yes, cash on delivery is available for all orders within Lebanon. For international orders, payment is made online by credit card.

How can I return or exchange an item?+

You can request a return or exchange within 7 days of receiving your order, provided the item is in its original condition and packaging. Contact us via the Contact page to start the process.

Do you ship internationally?+

Yes, we ship to most countries worldwide. International shipping cost and time vary by destination and are shown at checkout.

How do I track my order?+

You'll receive an email with a tracking link once your order ships. You can also check your order status from the "My Orders" page in your account.

What items can be returned?+

All items can be returned except personalized or made-to-order pieces, unless they arrive with a manufacturing defect.

Is my personal information protected?+

Yes, we never share your personal information with third parties except when necessary (such as shipping carriers), and we use it only to process and follow up on your order. See our Privacy Policy for more details.